Neighbors for Neighbors

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Does anyone know anything about the garbage removal etiquette?  We have had our barrels out for over a week and it hasn't been picked up.  I know about the delay when there is a holiday, but I think it has to do with the snow.  They should have come again today, but didn't.  Does this happen often?  Thanks.

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They usually post notices on the website if there's a delay or anything:


You can also report missed pickups there if they just aren't coming.


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