Snowcrew: Shoveling assistance for the elderly and people with disabilities

Great news, Snowcrew is now available in public beta at and works really well on your mobile phone! 


Click here to create a profile on to submit or see nearby shovel requests. If you already have SeeClickFix account just sign in. 


Please leave questions, feedback, and suggestions below. Thanks!


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Comment by Darianna P. Vasquez on February 14, 2014 at 9:53am
Need help for a senior citizen 93 yr old cutie pie and her caregiver at 208 Everett Pl in Englewood NJ. Landlord has not cleaned the snow in days and in case of an emergency they can not get the wheel chair out. I would help but had recent shoulder surgery. Help is greatly appreciated♥♥
Comment by Zina on February 12, 2014 at 11:54am

Please help need help shoveling small driveway. Need knee replacement can't shovel. Someone offer help last weeks snow and then charged me 100.00!!!!!

Comment by Carol Staszewski on February 5, 2014 at 7:54pm

Cancelling my request for 11 Perkins Sq. Jamaica Plain, MA

Neighbor helped me out!  Go neighbors!!!!  Near and far.

Thank you to all the angel volunteers.


Comment by Joe D on January 22, 2014 at 4:16pm

How does one respond to a person who needs assistance??

Comment by Joseph Porcelli (Chief Neighbor) on January 3, 2014 at 9:53pm

Great news! Carolyn!

Comment by Carolyn Madison on January 3, 2014 at 9:35pm

Although I wrote this above, I want to just reiterate, THANK YOU ANGELS!!!!   My car has been shoveled out.  And silently, no one contacted, just did it!   Thank you so much, it means a lot to me!!!   Carolyn

Comment by Laura K on January 2, 2014 at 4:42pm

Thanks, Joseph. You are fantastic! Let me know if you need any help. I probably can't provide technical expertise but I'm pretty good at breaking, uh, I mean testing systems. ;-)

Comment by Joseph Porcelli (Chief Neighbor) on January 2, 2014 at 4:15pm


We are working on this - I hope to have a solution is place in the next week or so. Over the holiday break we built a configured a new digital communication management system. I will be announcing that shortly. 

Comment by Laura K on January 2, 2014 at 4:07pm

Does anyone know how to narrow the area you get alerts/lists of issues for? While I love all of Boston, I'm not going to go to, say, Allston to shovel someone out. I created a watch area for my neighborhood, and it shows up on the SeeClickFix website, but it doesn't filter out irrelevant hits; I get the same list that shows up for Boston as a whole. It would be amazing to have the ability to create an automatic filter for my neighborhood and snow crew-only requests, so that when I log in, those are the default issues shown. 

I want to help, but it's often too much work for me to figure out who in my area needs help. Any ideas?

Comment by Carol Staszewski on December 16, 2013 at 7:55am

I submitted a request last night (Sunday).  Wondering if anyone is out there and available today and/or for the next anticipated snow fall this week?  So grateful and happy to see the snow crew up and running.  I don't know what I would have done without you last year!!  Many thanks.


Comment by Laura on December 16, 2013 at 12:17am

Thanks to my shoveler who did such a nice job with my car! 

Comment by Laura on December 15, 2013 at 2:00am

Weird. When I open my request fully, It says "neighborhood: Mission Hill". But I never typed that. Further up under address it says my street and JP, which I did type.Might be an issue for this or requests other people have. If someone sees "Mission Hill" (which is highlighted more) they might not go.

Comment by Laura on December 15, 2013 at 1:31am

Video was great idea. Not sure best way to reach you Joseph, here or FB? I messaged you there. I want to be sure my request is posted because it said "0" are open after. And I wanted to know how to amend my request if there is a way. Thanks for doing this. Heard you got more snow than we are getting

Comment by Joseph Porcelli (Chief Neighbor) on December 14, 2013 at 3:38pm

If you have a question, you can leave a comment here!

Comment by Joseph Porcelli (Chief Neighbor) on March 8, 2013 at 5:48pm

Heya Carol! I am actually now seeing your request on the map, like like it might not have going through. If it did and you got a confirmation  would you mind emailing me. Thanks!

Comment by Carol Staszewski on March 8, 2013 at 5:14pm

Please cancel 11 Perkins Sq. request.  I'm all set.  Thanks to everyone who's helping today!


Comment by Laura on March 8, 2013 at 12:17pm

Thanks for doing this for people, Joseph. I'd hoped we'd get less too...seeing (not seeing) my car this am was a surprise.

I wanted to tell you obligate pedestrians that he roads are pretty slippery and poorly plowed more than usual so if you are walking in the road you can be careful to be alert. I saw a car skid and nearly mow down a couple on Spring Park (JP) an hour ago-they fell to the ground/snowbank but weren't hurt. Yelling ensued, however.

Comment by Joseph Porcelli (Chief Neighbor) on February 11, 2013 at 11:26am
Comment by Laura on February 11, 2013 at 11:25am

When everyone is done (now?) you should do a victory dance (shout out?), Joseph. Is everyone out? (my snowbank is now gone also :)

Comment by Georgia F. on February 10, 2013 at 7:28pm

Another thank you to Ryan and Zack for helping clear the snow around my home. Thank you so much!

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